User-held records

What are user-held records?

User-held information is where the patient holds information about their care. Providing people with information about their care increases feelings of involvement in treatment, and should increase satisfaction and participation with services, ensure early treatment and prevent hospital admission. Some research suggests that while many people decline the offer of a user-held record, the majority of those who carry their records report this to be useful.

What is the evidence for user-held records?

Moderate to high quality evidence finds no benefit of user-held records over standard care for a reduction in hospital readmissions.

September 2020

Last updated at: 4:40 am, 14th September 2020
To view documentation related to this topic download the files below
Fact Sheet Technical Commentary
Tags:  Outpatient care

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